Shape the future of electrification in Kāpiti & Horowhenua with end‑to‑end customer project ownership!
Be the trusted ambassador for customers, guiding them from initial enquiry through to delivery!
Work on diverse projects: from large solar farms to local residential developments!
We are a progressive and innovative trust-owned electricity distribution business at the heart of the Horowhenua and Kāpiti communities. For over 100 years, we have proudly served our customers, powering homes, businesses, and futures while prioritising safety, reliability, and a positive customer experience. The wellbeing of our team members is paramount, and we are committed to ensuring our people go home safe every day. Our people are dedicated to keeping our communities safe and connected, driving innovation and sustainable growth alongside the regions we serve.
At Electra, our values guide everything we do:
We care about our people – we keep people safe and well, uphold their mana and support their growth.
We do the right thing – we act with integrity in everything we do, building trust with each other and our community.
We think about our future – we focus on solutions that shape a better tomorrow for our company, community and the environment.
We are one team – we are inclusive, share ideas and work together to achieve excellence for our community.
Job Description
As part of our journey to deliver customer works more consistently with wider industry practice, we are creating two new Customer Projects Engineer roles. These roles will act as ambassadors throughout the customer project lifecycle, from initial enquiry through to delivery, ensuring safe, effective, and customer-focused outcomes across our electricity network.
One role will focus on major projects (large-scale developments such as solar farms, large commercial connections or significant property developments), requiring strong commercial and project management expertise. The other will focus on smaller-scale, high-volume projects (residential developments, relocations, and smaller commercial works). This role potentially provides an opportunity for someone with electrical trade experience to step into project engineering and grow their career.
What you’ll do
Provide exceptional service to customers, supporting them through the connection and or asset relocation process.
Translate customer needs into technical requirements and coordinate with internal and external teams to deliver safe, efficient solutions.
Lead commercial discussions, prepare statements of works, and oversee connection agreements.
Provide end-to-end project oversight, ensuring delivery meets agreed technical, commercial, and service level requirements.
Champion customer requirements and ensure regulatory and service obligations are met.
Prepare and present regular project reporting, and contribute to continuous improvement of processes.
Promote health, safety, and wellbeing across all aspects of project delivery.
Desired Skills and Experience
What you’ll bring
Customer Projects Engineer (Major Projects):
Electrical Diploma, Degree or significant industry experience.
3+ years’ project management experience in electrical distribution or supply industry.
Proven ability to manage complex projects and negotiate commercial contracts.
Strong customer relationship management skills, comfortable engaging with senior stakeholders.
Customer Projects Engineer (Small Projects):
Electrical Graduate, Diploma, Certificate, or trade qualification.
Potentially a candidate with practical experience “on the tools” with a desire to move into project engineering.
Strong communication skills and ability to build rapport with customers (many of whom are electricians).
Organisational skills and willingness to learn project management processes.
Why Electra?
Why Electra? Join a supportive, purpose-led organisation powering the Kāpiti-Horowhenua region. We value collaboration, innovation, and continuous improvement, investing in digital capability to enable smarter, sustainable outcomes. Flexible working, genuine development opportunities, and a passionate team await.
Important dates
These roles will be live for 4 weeks from 19 December 2025. Please note that due to the holiday period, applications will be reviewed and candidates contacted from 12 January 2026.
